Every Thailand Home Appliance product comes with a limited period warranted and with an assured After Sales Service and Customer Support. We value the trust placed in us by our customers and their purchase decision and our team strives to provide customer support and after sales service to ensure that the promised value is delivered to our customers. To deliver this, we have a dedicated Customer care no. (7055546664) In order to report any problem that is faced with a product, the customer can do any of the following.
After understanding your problem, the executive will register your complaint and generate the complaint id for you. In case repairs are required, the representative will give you an estimate of time and price (if not covered by warranty). After resolving your issue, the representative will close your complaint on our central system.
You can also register a complaint by submitting the complaint form online. This complaint will be handled in the same manner as a call to the customer care is handled as mentioned above. On successful submission, you will receive an email with the confirmation and you will shortly receive a follow-up call from our customer care. The calling executive will then provide a solution to your problem and guide you. If you are experiencing trouble with your product or wish to report an issue with it, kindly fill the online complaint form for registering your complaint with our Customer Support.
The above-mentioned approach ensures that Thailand Home Appliance products are able to provide value and satisfy our customers For Service Escalations, please contact the below with your customer complaint number:
Email:thailandhomeappliances@gmail.com
Call our Customer care no. (7055546664) (All Weekdays 8 AM to 8 PM)